Post

On the Road: Escape Room Network Visits and the Power of Customer Care

2024-07-28

Yesterday’s escape room visits: witham > maldon > chelmsford > maldon > witham > bishop’s stortford > sudbury. Great to see the new rooms coming along… ended up running games two games solo for Sudbury to help them out with a couple of last-minute bookings, just purely by chance… but it’s so important to keep your finger in and listen to what customers say…. I think one of the reasons we’ve been so successful is because we really do care so much about the customers, and that’s down to the great team across all the network, that have stood against terrible economic times caused mainly by the outgoing horrific government…

Topics: Escape rooms Business advice

Matthew Eaves — escape room franchise founder, operator, and writer. Also: franchise, posts, contact.