Post

Dear Mailchimp

2026-02-21

Dear Mailchimp, Nearly 20 years a customer here. Deleted you today. You got expensive, difficult to use, and are now part of our history. Listen to your customers! — $370 a month customer, gone. Sending… Sent.

Dear Mailchimp, Nearly 20 years a customer here. Deleted you today. You got expensive, difficult to use, and are now part of our history. Listen to your customers! — $370 a month customer, gone. Sending… Sent.

Topics: Business adviceReflection

Matthew Eaves — escape room franchise founder, operator, and writer. Also: franchise, posts, contact.